The day that you meet with the prospective franchisor company face-to-face at the company headquarters is often referred to as Franchise Discovery Day. At that point you have the opportunity to learn detailed facts and figures about the firm’s business model, and you have the chance to be the one asking the questions, and by all means, be well-prepared to do so. Ideally, you will have already consulted with a few existing and even former franchise owners with regards to their experiences.
This critical meeting will center around the Franchise Disclosure Document (FDD) which is required by the Federal Trade Commission. The FDD (formerly called the UFOC - Uniform Franchise Offering Circular) is a legal, binding agreement that covers the following topics and must be reviewed at least 14 days before a franchisee ever signs the contract:
- History of the franchise
- Franchise fees and royalty fees
- Information about franchisor executives, directors
- Company litigation history
- Terms of the franchise agreement
- Estimates of initial costs, inventory, insurance
- Renewal options
- Territorial boundaries
- Products and services
- Training program
- Franchisee obligations
- Training program
- Territories and locations
- Advertising and marketing support
- Management and operational planning support
- Trademarks, patent and copyright information
- Audited financial statements
- Existing franchise statistical information
- Vendor and product restrictions
- Renewal, termination, dispute terms
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